• We will gladly accept the return of non custom ordered products that are defective due to defects in manufacturing and/or workmanship for 15 days from the date of purchase. 

  • Custom made orders are non-returnable.  

  • No returns or exchanges due to sizing on custom apparel.  


  • Returns must be in new (unused/unwashed/unworn) condition.

  • Customer is responsible for all shipping/handling costs of any returned items.


  • All returned items must have a return authorization number issued by Jewelz & Jemz Custom Designs. 


  • For non-custom items, there is a $10.00 re-stocking fee per time for all merchandise returns.


  • There is a maximum of 2 item exchanges per order.


  • All returned merchandise must be unworn and in re-saleable condition to qualify for a return.


  • All requests for returns or exchanges must be made within 7 days from receipt of the products.


  • Due to hygiene issues, certain items may  not returnable. (Please inquiry ahead of ordering).


  • Return shipping charges are not refundable.


Business Hours:


  • Facebook - White Circle
  • Instagram - White Circle
  • Twitter - White Circle

Call Us:


  Chat with us LIVE or Email Us

© 2021    JewelznJemz.com. All rights reserved.