Return Policy

 

  • We will gladly accept the return of non custom ordered products that are defective due to defects in manufacturing and/or workmanship for 15 days from the date of purchase. 

  • Custom   made orders   are non  returnable.  

  • No  returns or exchanges due to sizing on   custom   apparel.  

 

  • Returns must be in new (unused/unwashed/unworn) condition.

  • Customer is responsible for all shipping/handling costs of any returned items.

 

  • All returned items must have a return authorization number issued by Jewelz & Jemz Designs. 

 

  • For non-custom items, there is a $10.00 re-stocking fee per time for all merchandise returns.

 

  • There is a maximum of 2 item exchanges per order.

 

  • All returned merchandise must be unworn and in re-saleable condition to qualify for a return.

 

  • All requests for returns or exchanges must be made within 7 days from receipt of the products.

 

  • Due to hygiene issues, certain items may  not returnable. (Please inquiry ahead of ordering).

 

  • Return shipping charges are not refundable.

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